FAQ

HOW CAN I CONTACT YOU?

We're here to help! If you have any questions or need assistance, please reach out to us using the following methods:

WHAT PAYMENT METHODS CAN I USE?

Pay With Paypal

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Pay With Credit/Debit Card

The available credit card options are listed above.

Please note that TitanTread does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

WHAT ARE SHIPPING TIMES AND COSTS?

DO YOU PROVIDE INTERNATIONAL SHIPPING?

Yes, we offer international shipping to various countries. During the checkout process, you can select your country for shipping options and applicable charges.

HOW LONG DOES IT TAKE TO PROCESS AND SHIP MY ORDER?

We strive to process and ship orders within 1-2 business days after payment verification. Delivery times vary depending on the shipping method and your location. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.